1

• Log into the Identity and Access management system Web interface and go to Access management (the left-hand side menu).

• Find the Virtual Organization via the Filter by name field and click on the row with the organization.

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2

Select Sponsored members.

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3

In the table, find the member and click on the Key icon.

4

Confirm to send the password reset e-mail to the user of the sponsored account. After that, the user has 24 hours to use the link to reset the password.