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How to reset password of a sponsored account

How to reset password of a sponsored account

If you sponsor the account, you can send a sponsored member reset password link.

 

  • Log into the Identity and Access management system Web interface and go to Access management (the left-hand side menu).

  • Find the Virtual Organization via the Filter by name field and click on the row with the organization.

2

Select Sponsored members.

sponsored members.png

3

In the table, find the member and click on the Key icon.

key icon at the sponsored member.png

4

Confirm to send the password reset e-mail to the user of the sponsored account. After that, the user has 24 hours to use the link to reset the password.

password reset confirmation.png

 

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